Unmatched Peace of Mind for Your Home’s Interior
At Robinson Painting of Colorado LLC, we believe a high-end finish should be backed by a high-end promise. While interior warranties are extremely rare in the painting industry, we provide a 3-Year Labor and Material Warranty on the interior of your home. We do this because we believe in the “Robinson Standard” of preparation and want you to feel 100% confident in your investment. (Warranties are transferable with proof of purchase. You can provide a paid in full receipt of your painting project.).
What Is Covered: The Adhesion Guarantee
Our interior warranty specifically covers the adhesion of the paint to your walls, trim, and cabinetry.
- The Fingernail Test: If the paint begins to bubble or can be easily scratched off with a fingernail, that is a concern of adhesion.
- Early Detection: In the rare event of an adhesion issue, it typically becomes visible within the first 60 days. If you see these signs, we want to know immediately so we can address it.
The First 30 Days: The “Cure” Window
It is important to understand that while paint is dry to the touch within hours, it takes approximately 30 days to fully cure (harden to its maximum durability).
- Be Gentle: During this 30-day window, please be extra gentle with your surfaces—especially if you have chosen a darker color.
- The Hardening Process: Avoid scrubbing or heavy contact until the paint has had the full month to reach its factory-rated hardness.
What Is Not Covered (Maintenance vs. Warranty)
To maintain extreme transparency, we distinguish between a failure in paint application (covered) and standard wear-and-tear or “mechanical damage” (not covered). Examples of things not covered include:
- Impact & Scuffs: If a suitcase hits a wall or furniture rubs against a surface and penetrates the coating, this is considered damage rather than a warranty failure.
- Over-Scrubbing: Using abrasive tools or the wrong cleaning agents can damage the finish (much like using a rough sponge on a car’s clear coat).
- Water Damage: Any moisture intrusion from leaks or flooding will compromise the paint bond.
- Repetitive Use (Hand Oils): Frequent contact with painted wood (like grabbing the edge of a cabinet door instead of using the handle) can lead to premature wear from skin oils.
- Delayed Cleaning: We recommend addressing stains quickly. Just like clothing, the longer a stain sits, the less likely it is to be removed without damaging the finish.
Warranty Information
Following Is Our Warranty Policy:
Subject to the limitations set forth below and for the periods outlined below from the date your project is completed, Robinson Painting of Colorado LLC will repair peeling, blistering, or chipping paint resulting from defective workmanship.
- Exterior Base Option: 5 year exterior labor warranty when using 2 coats SuperPaint Exterior Acrylic Latex. Backed with Sherwin-Williams limited lifetime product warranty.
- Exterior Upgrade Option: 10 year exterior labor warranty when using 2 coats Duration Exterior Acrylic Latex or Emerald Exterior Acrylic Latex. Backed with Sherwin-Williams limited lifetime product warranty.
- Interior & Add’l Exterior: 12 month labor warranty with all interior products and all other exterior products. Backed with Sherwin-Williams limited lifetime product warranty when Sherwin-Williams products are used.
For This Warranty to Take Effect, You Must:
- Retain a copy of the original contract.
- Present evidence that all payments have been made in full upon completion.
- Contact us by email – info@robinsonpaintingllc.com – so that we can arrange for an inspection of your property, explain the nature and extent of the covered repairs, and schedule the needed work.
- Make the property accessible for us to perform the repairs.
Robinson Painting of Colorado LLC Will:
- Perform all of the covered repairs at no cost to you.
- Perform any covered repairs to surface preparation as described in original contract.
- Perform any covered repairs on specific areas where peeling and/or blistering has occurred.
- An exact color match cannot be assured, as environmental conditions will affect the color of all paint over time, but we will do our best to match colors as closely as possible.
What the Warranty Does Not Cover:
- Any work where Robinson Painting of Colorado LLC did not supply the painting materials.
- Any work which was not performed by Robinson Painting of Colorado LLC or its affiliates.
- Any surfaces where someone other than Robinson Painting of Colorado LLC or its affiliates has attempted to do surface preparation or repairs.
- Any peeling or blistering that Robinson Painting of Colorado LLC determines is the result of moisture intrusion problems. Properly applied paint can blister and peel in areas where the substrate is exposed to large amounts of moisture. Inadequately ventilated interior rooms (kitchens, bathrooms, etc.) and leaking roofs, windows, or gutters filled with debris are some of the usual moisture intrusion culprits.
- Any horizontal surface or any surface where the damage is the result of a structural design that permits moisture to collect. This includes, but is not limited to, decks, railings, stairs, porches, and roofs.
- Caulk/putty (caulking requires regular maintenance/reapplication).
- Varnished or natural finished wood surfaces.
- Conditions that are the result of a failure in the paint itself, including but not limited to: fading, chalking, flashing, or lapping.
- The appearance of mildew, mold, or any other environmental conditions.
- The appearance of cracks due to earthquakes or ground movement.
- Pressure-treated wood may contain excess moisture due to chemicals used to treat the wood, and untreated/standard wood surfaces may contain natural oils that could affect paint adhesion; therefore, warranties may not apply to these surfaces.
THIS LIMITED WARRANTY IS THE ONLY EXPRESS WARRANTY MADE BY Robinson Painting of Colorado LLC AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED. THIS WARRANTY COVERS ONLY THOSE SERVICES PROVIDED BY Robinson Painting of Colorado LLC TO THE ORIGINAL PURCHASER NAMED ON THE FRONT OF THE JOB CONTRACT.
A Note from Adam Robinson
In my 20+ years of painting, I have never had a single interior warranty claim. This is a testament to the rigor of our prep process. However, I continue to offer this 3-year warranty because I want our new customers to have the same level of trust that our repeat customers have experienced for decades. We are committed to an excellent process and your dream outcome.
— Adam Robinson, Owner
The Robinson Advantage: 0% Down
Our ultimate warranty is our payment policy. We require no money upfront. You perform a mandatory final walk-through with our Team Lead and only pay once you are 100% satisfied with the work.
FAQs
** Refer to your written estimate for exact details. Your emailed estimate lays out the official scope of work and contract terms.